Testimonials

Find out how important customer satisfaction is to Collision Pros by reading what satisfied customers are saying.

Marjorie P.
Vehicle Make : Mercedes
5 out of 5
10/26/2017
They Made my car new ok!

Robert C.
Vehicle Make : Honda
5 out of 5
6/16/2017
I’m very pleased nd happy with u guys thank U Very Much I appreciate, if I no sun **** dat needs repair I will refer dem 2 ur company God Bless U.????

Mindel K.
Vehicle Make : GMC
5 out of 5
6/10/2017
Excellent work Work was professional Notice and updates were given In a timely manner. Love your work Thanks

Veronica B.
Vehicle Make : Chevrolet
5 out of 5
4/29/2017
Happy for the quick turnaround and great communication. Great job!!!

Ophelia R.
Vehicle Make : Mercedes
5 out of 5
4/13/2017
I am very very happy. I was so impressed, and thankful that I went there. The manger/ owner was an angel sent to help me. I couldn’t have a better place. Found a better place. He went above and beyond to get the parts I needed the same day and got the job done for me. I am soo very thankful words are inadequate for me to express my gratitude. Thanks again God bless you.

Emmanual U.
Vehicle Make : Toyota
5 out of 5
3/15/2017
I am very satisfied with the job performance and the customer service of the company. I will score them 10. Especially to the owner and workers. Very humble.

Bruce C.
Vehicle Make : Jeep
5 out of 5
3/4/2017
They were great to work with. The best in my 50 years of driving and dealing with body shops

Joel S.
Vehicle Make : Honda
5 out of 5
2/25/2017
Satisfied customer. Repairs looked great and professional.

James C.
Vehicle Make : Mercedes
5 out of 5
12/26/2016
Satisfy,very good

Ricardo D.
Vehicle Make : Acura
5 out of 5
12/14/2016
Loved the daily updates

Delores H.
Vehicle Make : Chrysler
5 out of 5
9/3/2016
I ???? the work they did to my car. I would. Recommend. Them anytime

Preeti J.
Vehicle Make : Jaguar
5 out of 5
7/30/2016
You guys are great. I was away from home and my Jag was hit. Joe took it in the same day, got an estimate to insurance immediately and fixed the car in 3 days! Saved me a ton of trouble and the car looks perfect. Highly recommended for their no nonsense customer service and efficient work.

Raymond S.
Vehicle Make : GMC
5 out of 5
6/17/2016
Excellent service

Ashraf M.
Vehicle Make : GMC
5 out of 5
6/8/2016
Great customer service. Understanding management.

Fatimat M.
Vehicle Make : Ford
5 out of 5
5/27/2016
Great job, very satisfied so far 🙂

Brandon G.
Vehicle Make : Kia
5 out of 5
5/25/2016
Great job I am please and happy of the job that you all as done I would recommend any one to you thank you all

Kevin M.
Vehicle Make : Honda
5 out of 5
5/19/2016
They were friendly and reliable

Edgardo B.
Vehicle Make : Subaru
5 out of 5
5/5/2016
I was kept well updated about the repair of my car, whether it was via text, online, or even via phone. Joe is very nice and keeps you informed every step of the way.

Victoria H.
Vehicle Make : Mazda
5 out of 5
4/5/2016
My car looks amazing and good as new. Thank you so much for fixing it in such a timely fashion.

Ramiro R.
Vehicle Make : Chevrolet
5 out of 5
3/5/2016
Joe was very welcoming and answered all my questions with knowledgeable answers!! My truck looks amazing!!!

Regina J.
Vehicle Make : Toyota
5 out of 5
3/4/2016
I was well please with the work done on my car. The side looks new. I would recommend them to my friends and family.

John T.
Vehicle Make : Toyota
5 out of 5
2/13/2016
You were great, but get the CC machine fixed

John M.
Vehicle Make : GMC
5 out of 5
1/30/2016
Your the best body.shop I have be too keep up the great job on my truck I will tell people about collision pro ya really the best thanks

Andre S.
Vehicle Make : Nissan
5 out of 5
12/17/2015
Friendly service and the car looks great. Thank you

Lorraine O.
Vehicle Make : Ford
5 out of 5
12/12/2015
Thanks so much, I felt like I was with my family????????????????

Gladis C.
Vehicle Make : Toyota
5 out of 5
12/8/2015
I want recomend to another people. Voy a recomendar mis amigos en mi trabajo Gracias por todo

Kenneth G.
Vehicle Make : Dodge
5 out of 5
12/5/2015
Excellent Service & a Great Job on repairing my Vehicle.

Elvis R.
Vehicle Make : Dodge
5 out of 5
10/23/2015
Great turn around time. Thank you!

Marie S.
Vehicle Make : Ford
5 out of 5
10/22/2015
Just want to thank you for your professional and timely manner in repairing my vehicle GREAT JOB

Marsha M.
Vehicle Make : Mercedes
5 out of 5
9/4/2015
Nice fruwdly servo2! It was awesone! I have another job for them. Soon to get done! Thanks, Marsha M

Watline E.
Vehicle Make : Toyota
5 out of 5
6/18/2015
Great work

Gerber Metal.
Vehicle Make : Jeep
5 out of 5
4/30/2015
Timely! Great updates! And perfect work!!!!!

Lorenzo J.
Vehicle Make : Hyundai
5 out of 5
4/23/2015
Excellent repair job

Cynthia W.
Vehicle Make : Toyota
5 out of 5
2/13/2015
Your shop has always done an excellent job and I highly recommend you to anyone who needs repairs.

Leelon J.
Vehicle Make : Nissan
5 out of 5
11/22/2014
As we all know accidents happen and there are only few solutions once a mistake is made. I am glad I chose this service. They were able to meet my time schedule while getting the job done efficiently. Thank you.

Habeebah S.
Vehicle Make : Dodge
5 out of 5
11/13/2014
Appreciate the expert quality work done on my vehicle. Always a satisfied customer with Collision Pros.

Tina S.
Vehicle Make : GMC
5 out of 5
11/5/2014
Great job

Kellie M.
Vehicle Make : Toyota
5 out of 5
8/15/2014
I like the text updates I received while my car was being serviced. Very good customer service. THANK YOU!!

Sharon D.
Vehicle Make : Mazda
5 out of 5
8/11/2014
I am very happy with my repair and hope I don’t need a repair again but your shop will be my # **** choice thanks you very much. Sharon

Robert K.
Vehicle Make : Audi
5 out of 5
5/15/2014
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Anthony L.
Vehicle Make : Toyota
5 out of 5
5/3/2014
I was confident and completely satisfied with the service

Deborah W.
Vehicle Make : Nissan
5 out of 5
4/10/2014
Job was done in a timely and efficient manner.

Victoria G.
Vehicle Make : Lexus
5 out of 5
4/4/2014
Things went well.

Marie D.
Vehicle Make : Toyota
5 out of 5
3/22/2014
The service they have provide were satisfactory. And wouldn’t have any problem going back again.

Errol D.
Vehicle Make : Toyota
5 out of 5
3/18/2014
We are fully satisfied of the service that we received from Collision Pros-RTE 22. The workmanship is excellent and kept us updated of the status of the repair. Completed job was ahead of the promised date. We highly recommend Collision Pros -RTE 22 for their job well done. Thank you. Errol D

Glory C.
Vehicle Make : Chevrolet
5 out of 5
3/7/2014
Great job, thanks

Comfort A.
Vehicle Make : Toyota
5 out of 5
2/21/2014
Excellent work and service.

Donald M.
Vehicle Make : Jeep
5 out of 5
2/21/2014
Really appreciated C-Pros keeping in touch and sending regular updates.

Edwn L.
Vehicle Make : Mitsubishi
5 out of 5
1/25/2014
Great customer service!I would recommend this place to anybody who needs body work die to their car!

Joanne C.
Vehicle Make : Nissan
5 out of 5
1/17/2014
Thanks for you and the staff I would highly recommend you guys A on the professionalism.

Brigitte J.
Vehicle Make : Nissan
5 out of 5
11/19/2013
Great job done! Prompt,fast and efficient. Joe is super friendly and great to work with. Thanks!

Jeffrey G.
Vehicle Make : Audi
5 out of 5
7/22/2013
Excellent work and service

Aylwin C.
Vehicle Make : Honda
5 out of 5
6/18/2013
You get professional results

Lillie B.
Vehicle Make : Infiniti
5 out of 5
6/13/2013
First I would like to say frome the moment I walked in their office I felt very comfortable. I was made to feel like I was at my own company. I was told up front what was going to be done and about how long it should take. They (Joe) called me to keep me informed on what was going on and how far along they were with my car I am very pleases at the work and the staff. Thank you for letting me know all was going to be ok.

Danielle C.
Vehicle Make : Mercury
5 out of 5
5/31/2013
Spectacular service, extremely pleased!!!

Edward C.
Vehicle Make : Subaru
5 out of 5
5/29/2013
You guys did a wonderful restoring my Subaru Legacy.. Customer service is just excellent. Thanks Joe. -Edward C

Alexandra D.
Vehicle Make : Mercedes
5 out of 5
5/23/2013
Collison pros went above and beyond the normal service to make sure my cars got fixed.

Carmen O.
Vehicle Make : BMW
5 out of 5
5/1/2013
I am extremely satisfied with collision pro. Their service was excellent, precise,quick and well done.I would certainly recommend collision pro to all my friends.

Little Giana.
Vehicle Make : Saturn
5 out of 5
4/19/2013
Collision Pros is the most amazing auto body shop I have ever been to. And that bald man at the desk, he is so handsome! His daughter must be gorgeous

Ralston M.
Vehicle Make : Toyota
5 out of 5
4/18/2013
They took care of all issues related to accident. I am very pleased!

Clifford W.
Vehicle Make : Mercury
5 out of 5
4/18/2013
Very good service,curteous and the price was reasonable for the work done. Thank you Clifford E. Walker

Steve M.
Vehicle Make : GMC
5 out of 5
4/13/2013
I’m very pleased with the work done on my car car. They did a very good job. Thz you

Denise B.
Vehicle Make : Honda
5 out of 5
4/9/2013
Great job guys ..

August 17, 1999
Denise Mongiello
Collision Pros, INC.
663 Route 22 West
Hillside, NJ 07205
Dear Sirs:

I recently had some bodywork done on my 1998 Saturn.

I just want to thank you again for not only the wonderful service you have provided but also the courteousness of the people dealing with customers.

Much to my surprise, when I picked up my vehicle, it was washed, vacuumed and detailed on the inside and out!!!

I really can’t thank you enough. I will gladly recommend your shop to everyone.

Sincerely,

John H. Reynolds, Jr.

7-26-99
New Jersey Manufacturer’s Ins. Co.
301 Sullivan Way
West Trenton, NJ 08628
Attn: Anthony Dickson
Dear Mr. Dickson:

I wish to thank you for stepping in regarding my loss. As you know there was a substantial delay with my claim and I went months without a car. I appreciate NJM taking the time out to make sure that my claim was finally handled accordingly.

I also want you to know that Joe Conguista and his staff at Collision Pros are extremely professional and courteous. Mr. Conguista and his staff went beyond any expectations that I had in helping me get my car from (name withheld) so that the repairs could be done. (Name withheld) gave me a hard time when I tried to get my car sent to Collision Pros, demanding that I pay their bill. However, Collision Pros stayed right on top of everything for me by making phone calls to NJM and (name withheld) to get my car.

All the repairs are done and I finally have my car back. I am extremely pleased with the job that was done and the overall outcome of this situation. Once again, thank you for your assistance, and a huge thanks to Collision Pros and staff.

Truly yours,

John H. Reynolds, Jr.

 

NEW JERSEY MANUFACTURERS INSURANCE COMPANIES
New Jersey Manufacturers Insurance Company
New Jersey Re-Insurance Company
301 Sullivan Way
West Trenton, New Jersey 08628-3496
January 13, 1999
Joe Conguista
Collision Pros
663 Route 22 West
Hillside, NJ 07205
Dear Mr. Conguista:

Every month Autochex Services provides New Jersey Manufacturers Insurance Companies with Customer Service ratings for the Premier Car Care shops. New Jersey Manufacturers Insurance Companies is acknowledging the Premier Car Care shops whose CSI rating is 95% or higher for the entire year of 1998. Enclosed you will find a certificate to recognize your outstanding achievement. We hope you will display it proudly.

Thank you for all of your hard work and dedication in making the Premier Car Care program a success. New Jersey Manufacturers Insurance Companies is proud to have your shop as one of our Premier facilities.

Very truly yours,

Diane Kelly
Premier Car Care Manager

CCC INTERVIEW REPORT

AutoCheX, Inc.
635 Mariners Island Blvd Suite 204D
San Mateo CA 94404
15-Dec-99
Voice: (650) 341-2935
Fax: (650) 341-9735

These scores and comments were voiced by your customer during the AutocheX customer satisfaction interview. Alert reports are faxed immediately when your customer responds with a score of “7” or less when they express positive or negative comments. Comments reflect the customer’s perception of their treatment and/or the quality of repair. Therefore, we recognize some situations may be beyond YOUR control.

COLLISION PROS, INC.

HILLSIDE, NJ 07205

JOE CONGUISTA

New Jersey Manufacturers
Customer:

CHERYL LOGAN

Job ID: 320976

Interview Date: 12/11/99

Claim No. XXXXXXXXXXXXXXXXXX

Score and comments from interview

How would you rate the quality of the repair? 10

How would you rate the way you were treated by the shop? 9

Was you vehicle ready when promised? YES

Would you refer the shop to friends and family? YES

COMMENTS MADE DURING INTERVIEW: Outstanding praise!