NEW JERSEY MANUFACTURERS INSURANCE COMPANIES New Jersey Manufacturers Insurance Company New Jersey Re-Insurance Company 301 Sullivan Way West Trenton, New Jersey 08628-3496

January 13, 1999

Joe Conguista Collision Pros 663 Route 22 West Hillside, NJ 07205

Dear Mr. Conguista: Every month Autochex Services provides New Jersey Manufacturers Insurance Companies with Customer Service ratings for the Premier Car Care shops. New Jersey Manufacturers Insurance Companies is acknowledging the Premier Car Care shops whose CSI rating is 95% or higher for the entire year of 1998. Enclosed you will find a certificate to recognize your outstanding achievement. We hope you will display it proudly. Thank you for all of your hard work and dedication in making the Premier Car Care program a success. New Jersey Manufacturers Insurance Companies is proud to have your shop as one of our Premier facilities.

Very truly yours, Diane Kelly Premier Car Care Manager

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